Will my jewellery be safe in transit?

We use leading delivery companies who are trusted around the world, so we are confident that you order will be safe. However, for further peace of mind, we insure every shipment against loss, damage and/or theft in transit.

Please note that if you are returning a piece of jewellery to us, it is your responsibility to insure it during transit. We do not accept responsibility for losses incurred during transit for any items that are being returned. Most delivery companies will be happy to provide a quote for next day, guaranteed delivery, and they will simply ask you how much the parcel is worth and what insurance value you require.