We've received your appointment request.
We'll be in touch to confirm your appointment slot shortly. Please contact us as soon as possible if you wish to cancel your booking at any time. We look forward to meeting you!
In light of the Government's recent announcement, our stores are temporarily closed. However, we would like to reassure you that we are still open as usual online and available on live chat, over the phone, through email and via our new video appointment service, to help you 7 days a week.
We are operating as usual and committed to providing you with the best service and most beautiful, ethically crafted jewellery. So if you are looking for a lab-grown diamond engagement ring, our mission is to handcraft your jewellery piece and deliver it safely and securely to your door. If you need any information on delivery timescales, please don’t hesitate to get in touch.
We know sometimes you need to speak to someone face-to-face, which is why we now offer video appointments online. It means you can book a time slot with one of our jewellery experts and speak to them 1-1 from the comfort of your own home.
Along with our home delivery service, we now offer a free click and collect service from your nearest store. If you would like to take advantage of this service, select the option during checkout or speak to one of our advisors.
We want you to be confident in placing an order with us, and we understand that sometimes you may change your mind. Which is why, in uncertain times like these, we are extending our returns period to 60 day returns - meaning if for any reason, you are unhappy with your order, you have longer to exchange it or return it for a full refund. You can learn more about our returns policy here.
Depending on where you live, we offer free shipping to most destinations. To check shipping costs or for any other queries, please contact us.
We are on it now! Your free ring sizer should be with you in the next 3-7 working days.