How can I check my order status?
To check the status of an order, simply visit the Orders and Returns page on our website and enter your order number, your billing last name, and email address or postcode. If you have registered with Sacet, you can also find your order history in your...
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Can I update or cancel my order?
While we process every order as swiftly as possible, we’ll do our best to accommodate any changes. Email our team at help@sacet.com and we’ll see what we can do.
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What if my order doesn't arrive within the delivery timelines?
If your jewellery hasn’t arrived within three weeks, please reach out to us at help@sacet.com and we’ll get back to you as soon as possible.
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What payment methods do you accept?
We accept payment by Visa, Mastercard and American Express, as well as debit cards from over 50 countries (you can see the full list when you add your credit card at checkout). We also accept payment by PayPal and bank transfer.
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Do you offer interest-free finance?
Yes, we have partnered with V12 to offer up to six months’ interest-free finance. Simply select this option at checkout. If you'd like more information on all the types of financing options we offer, please click here.
You can also contact us on 0207...
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