We've received your appointment request.
We'll be in touch to confirm your appointment slot shortly. Please contact us as soon as possible if you wish to cancel your booking at any time. We look forward to meeting you!
We've received your appointment request.
We'll be in touch to confirm your appointment slot shortly. Please contact us as soon as possible if you wish to cancel your booking at any time. We look forward to meeting you!
In light of the Government's recent announcement, our stores are temporarily closed. However, we would like to reassure you that we are still open as usual online and available on live chat, over the phone, through email and via our new video appointment service, to help you 7 days a week.
We are operating as usual and committed to providing you with the best service and most beautiful, ethically crafted jewellery. So if you are looking for a lab-grown diamond engagement ring, our mission is to handcraft your jewellery piece and deliver it safely and securely to your door. If you need any information on delivery timescales, please don’t hesitate to get in touch.
We know sometimes you need to speak to someone face-to-face, which is why we now offer video appointments online. It means you can book a time slot with one of our jewellery experts and speak to them 1-1 from the comfort of your own home.
Along with our home delivery service, we now offer a free click and collect service from your nearest store. If you would like to take advantage of this service, select the option during checkout or speak to one of our advisors.
We want you to be confident in placing an order with us, and we understand that sometimes you may change your mind. Which is why, in uncertain times like these, we are extending our returns period to 60 day returns - meaning if for any reason, you are unhappy with your order, you have longer to exchange it or return it for a full refund. You can learn more about our returns policy here.
Depending on where you live, we offer free shipping to most destinations. To check shipping costs or for any other queries, please contact us.
We are on it now! Your free ring sizer should be with you in the next 3-7 working days.
Creating anything from your own imagination is a rewarding experience. It requires you to look inside yourself, to consider who you are and how you see the world around you. This is ultimately fuelled by the things that inspire you: your thoughts and dreams, emotions and senses. At Sacet, we’re passionate about collaborating with you to take this inspiration and turn it into your own unique piece. We work alongside the jewellers in our artisan workshops to make sure that we can provide this bespoke experience.
The first stage of any collaboration is sharing. We want you to talk us through your idea, so we can understand the best way for it to come to life. It doesn’t matter if you have detailed plans or vague ideas, we’re here to help you realise your vision.
In this stage we will ask you to discuss shapes, styles and detailing to help us create sketches from your words.
Once we have absorbed as much as your idea as possible, we will create a CAD design. A CAD design is created on a computer so you can see your imagination fleshed out into a 3D digital image. Each design is organically created from the notes and sketches we have from the initial discussion process.
If you choose to approve this design, we will place your order immediately.
Our team of artisans will handcraft recycled metals and cultured diamonds into your creation. We put individual care and attention into making your piece, so that we know it will live up to the dream inside your mind. No detail is missed.
Once your piece has been completed, it will require approval from each member of our crafting team before we deem it ready to send to you. We are passionate about each piece that we create, and this approval process ensures that your piece reflects this passion. As soon as this has happened, your creation will be delivered to you.
Every stage in the journey from the conception of your piece to its realisation is vital to your bespoke experience. Our jewellers aim to take their craft and match it to the beauty of your imagination. The creation of each piece maintains this standard so that you receive jewellery that has been made especially by us, for you.