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Opening Hours:

Mon - Sat: 09:30 AM to 04:30 PM
Sun: 10:30 AM to 04:30 PM

Email Us

Opening Hours:

Mon - Sat: 09:30 AM to 04:30 PM
Sun: 10:30 AM to 04:30 PM

Visit Us

Opening Hours:

Monday - Saturday: 09:00 to 17:00
Sunday: Closed

FAQ's

When can I expect my order?

All our products are custom made to your specification and it takes two to three weeks to deliver directly from the craftspeople to your door. For your peace of mind, all our products are sent fully insured via a tracked service (with a signature required).

What if I need to update/cancel my order?

Simply email us from your registered email address with your order details and we’ll call you to process the change or cancellation.

Do you ship outside the UK ?

Yes, we ship internationally to over 100+ countries.

Is there a shipping cost?

We offer free delivery for all UK orders.

For international orders, delivery is free for all orders over £500.

What’s your return policy?

We want you to feel confident about purchasing with us, which is why our 30 days return policy gives you plenty of time to return your order if you're unhappy.  Eligible products must be returned unworn and in pristine condition. please update

Engraved items cannot be returned for credit or exchanged. Bespoke and special orders are not eligible for return or exchange. Resized items are not eligible for return or exchange.

Products must be returned with the original tag attached or alongside the product. All returns will be assessed by our operations team prior to being accepted. Assessment usually takes between 7-10 days to be processed.

All earrings must be returned unworn to be eligible an exchange.

How do I return or exchange?

Simply send us an email at [email protected] from your registered email address with your order details and we’ll call you to process the return or exchange.

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