We've received your appointment request.
We'll be in touch to confirm your appointment slot shortly. Please contact us as soon as possible if you wish to cancel your booking at any time. We look forward to meeting you!
We've received your appointment request.
We'll be in touch to confirm your appointment slot shortly. Please contact us as soon as possible if you wish to cancel your booking at any time. We look forward to meeting you!
In light of the Government's recent announcement, our stores are temporarily closed. However, we would like to reassure you that we are still open as usual online and available on live chat, over the phone, through email and via our new video appointment service, to help you 7 days a week.
We are operating as usual and committed to providing you with the best service and most beautiful, ethically crafted jewellery. So if you are looking for a lab-grown diamond engagement ring, our mission is to handcraft your jewellery piece and deliver it safely and securely to your door. If you need any information on delivery timescales, please don’t hesitate to get in touch.
We know sometimes you need to speak to someone face-to-face, which is why we now offer video appointments online. It means you can book a time slot with one of our jewellery experts and speak to them 1-1 from the comfort of your own home.
Along with our home delivery service, we now offer a free click and collect service from your nearest store. If you would like to take advantage of this service, select the option during checkout or speak to one of our advisors.
We want you to be confident in placing an order with us, and we understand that sometimes you may change your mind. Which is why, in uncertain times like these, we are extending our returns period to 60 day returns - meaning if for any reason, you are unhappy with your order, you have longer to exchange it or return it for a full refund. You can learn more about our returns policy here.
Depending on where you live, we offer free shipping to most destinations. To check shipping costs or for any other queries, please contact us.
We are on it now! Your free ring sizer should be with you in the next 3-7 working days.
If jewellery is looked after properly, it will bring you joy for many years. However, its precious nature means that it requires specific attention. Taking care of jewellery can be tasking, but it’s also rewarding to enjoy its unique shine and allure. We’ve highlighted some simple yet effective ways to maintain the beauty of your pieces.
Store properly
Bunching your jewellery together in a box and searching through it to find specific pieces, will lead to scratching and wearing on the metal – in addition to bracelets and necklaces getting tangled, causing breakages to clasp and attachments. It’s much better to store each in a compartmentalised jewellery box
Keep an eye on it
It’s important to be conscious of the areas of your jewellery which are more susceptible to damage. This is especially true of jewelled pieces, such as diamond rings. The claws which cradle the stone can loosen over time and may lead to it falling out. If you notice signs of this happening, you should take it to a jewellery professional.
Beware of chemicals and soaps
Chemicals and soaps are a part of everyday life, but your jewellery be exposed to them. Harsher solutions can lead to tarnishing and damage to the metal. Before you encounter these elements (such as when you wash your hands, do housework or go for a swim) you should remove your jewellery, and put it back on when you’re done.
Gentle clean
Cleaning your jewellery is vital to making sure that it maintains its lustre and sparkle, removing oils and other residues which dull its appearance. Whilst gold and silver dips are good on occasion, they are too abrasive to be performed regularly. We recommend using a gentle, natural soap solution with a soft cloth or toothbrush to clean your jewellery and keep its shine.
Wear it right
Wearing your pieces is actually a good way of keeping them from damage. Regular wear can slow down the tarnishing process and prevent against discolouration. However, it’s important that you wear it appropriately: that means taking it off during activities that might lead to it getting knocked or damaged, such as gardening or playing sport.
Beautiful jewellery is an outward reflection of your inner beauty, and should be treated as such. It’s important that you take ownership of your jewellery, treating every piece as a precious item. With regular attention and upkeep, your jewellery will continue to provide beauty, lustre and shine for many years to come.